1. Information We Collect

Information you provide when placing an order:

• Your full name, phone number and delivery address — needed so our courier can deliver your order to the right place.
• Your city and any notes you add about the delivery.
• Anything you share with our team on WhatsApp when confirming or asking about an order.

Information collected automatically:

• Device type (mobile or desktop) and browser type, so we can make the site work well on every screen.
• Pages you visit and anonymous visit statistics, so we can improve the website.
• IP address, used for security and fraud prevention. We never use it to identify you personally.

We only ever collect what we need to serve you. We do not collect payment card numbers — because we are a Cash on Delivery store, you pay in cash when your order arrives.

2. How We Use Your Information

• To process, confirm and deliver your orders — including sharing the necessary delivery details with our courier partner.
• To contact you via WhatsApp about order confirmation, shipping and delivery.
• To provide customer support, returns and exchanges.
• To improve our website and product selection using anonymous statistics.
• To prevent fraud and abuse of our ordering system.

We never sell, rent or trade your personal information, and we never share it with anyone except the courier partner who delivers your package (name, phone and address only) or where required by law.

3. Payment & Security

• Cash on Delivery: we do not collect or store any bank card or online payment details. You inspect and pay in cash when the courier delivers.
• Secure connection: this website is protected with industry-standard SSL encryption, so information sent between your device and our server is encrypted in transit.
• Access control: your order details are only visible to our authorized team members who need them to fulfil your order.

4. Discreet Packaging & Delivery Privacy

• Every order ships in a plain, unmarked box — no product names, logos or branding on the outside.
• The courier receipt shows only the minimum delivery information needed.
• Nothing about your purchase can be seen by neighbors, family or the courier.

5. Cookies & Analytics

• We use a small cookie that remembers your visit for up to 30 days and keeps your shopping cart working.
• Anonymous statistics help us understand which pages are useful and which need improvement.
• Cookies do not contain your name, phone number or address, and they are never linked to personal identity.
• You can disable cookies in your browser settings at any time — the site will still work, though some conveniences may be limited.

6. Data Retention & Your Rights

• Order records are kept only as long as needed for delivery, returns and after-sales support.
• You may contact us on WhatsApp at any time to review, correct or delete the personal information we hold about you.
• When data is no longer needed, it is securely removed.

7. Third-Party Services

• Courier / logistics partners: receive only the recipient name, phone and address needed for delivery.
• Advertising & analytics platforms: we may promote our products through advertising services that use their own cookies to measure campaign performance. Their use of data is governed by their own privacy policies.

8. Children's Privacy

Our products and website are intended for adults aged 18 and above. We do not knowingly collect any information from minors.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and the "Last updated" date at the top will be revised accordingly.

10. Contact Us

Questions about this policy or your data? Message us on WhatsApp and our team will assist you: +86 188 5682 1813.